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Common Garage Door Problems

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Garage Door Issues near Monterey CA

One of the most common calls we receive at Aaron Overhead Door from our customers is, “My garage door won’t close”. The most important message I can give you is please, BE SAFE.

If your garage door is bending, lopsided or some other odd appearance, leave it alone. A trained technician needs to help you service or repair your garage door or your garage door opener for your safety. In addition, not only could you harm yourself, you may damage your garage door and have to replace it instead of repairing it. We'll walk you through some very common problems you may face with your garage door so you can prepare in advance.

Here Are Some of the Most Common Issues

Garage Door Is Stuck and Won't Go Up


If your garage door is stuck and won't go up, it could be for many reasons. One common cause is a broken torsion spring, which is responsible for lifting the weight of the door. If the spring breaks, you might notice a gap in the torsion spring or hear a loud noise indicative of the breakage, and the door may not lift at all. Another possible issue could be the misalignment of the track that the garage door moves along. Gaps between the rollers and the track or bends in the rails can prevent the door from opening properly. Worn-out cables, which work together with the springs to lift the door, can also cause the door to become stuck if they snap or fray.

What To Do

If you find yourself dealing with a stuck garage door, some issues can be resolved with simple troubleshooting. For instance, if the problem lies with the remote control, you could try replacing the batteries or reprogramming the remote. If the door's photo eye is blocked, removing the obstruction might solve the problem. However, certain issues like broken springs or cables can be dangerous to fix on your own. In such cases, it's recommended to call in a professional garage door repair service to safely and effectively address the problem. It's always better to ensure safety first when dealing with heavy machinery like garage doors.

Obstruction in the Path


Most modern garage doors are equipped with safety sensors that detect objects in the door's path. If there is an obstruction, such as a box, debris, or even a person or pet, the sensors will prevent the door from closing to avoid potential damage or injury. Inspect the area around the door to ensure there is no obstruction blocking the sensors.

What To Do

The way you can test this is by making sure the garage door opening is clear and hold the wall button down until the garage door closes. Be careful, this process bypasses the garage door opener safety system.

Misaligned or Dirty Sensors


Garage door sensors can sometimes become misaligned or dirty, causing them to malfunction.

What To Do

Check if the sensors are properly aligned with each other. Also, clean the lenses of the sensors to remove any dirt, dust, or debris that might be interfering with their operation.

Wiring or Electrical Issues


Faulty wiring or electrical problems can prevent the garage door from closing.

What To Do

Check if there are any loose or damaged wires connected to the opener or sensors. Additionally, verify that the power supply to the opener is functioning properly.

Limit Setting or Adjustment


Garage door openers have adjustable limit settings that determine how far the door opens and closes. If the limit settings are not correctly configured, the door may not close entirely.

What To Do

Consult the owner's manual of your garage door opener to learn how to adjust the limit settings correctly.

Malfunctioning Garage Door Opener


The garage door opener itself may be experiencing a problem. It could be due to issues with the motor, circuit board, or other internal components.

What To Do

Listen for any unusual sounds or check if the lights on the opener are displaying any error codes that could indicate a problem. If your garage door looks normal, you may repair it yourself by checking the safety lights. They are located at the bottom of the garage door track on both sides of the opening.

Most of the time these safety lights are inadvertently bumped out of alignment, they need to be looking at each other across the opening. There is an indicator light on each one that should be on, otherwise, the garage door will stay open.

Broken Springs or Cables


Garage doors typically have springs or cables that help with the smooth operation of opening and closing. If a spring is broken or a cable is damaged, it can cause the door to become unbalanced and prevent it from opening or closing properly.

What To Do

Call a garage door professional and do not attempt to repair by yourself.

Garage Door Problem FAQs

What is the most common problem with garage doors?

One of the most common problems with garage doors is a malfunctioning garage door opener.

Some other common issues with garage doors include:

  • Sensor problems with a garage door opener
  • Broken springs
  • Misaligned or damaged tracks
  • Worn-out or broken cables
Why won't my handheld garage door remote work?

The main reason handheld garage door remotes stop working is a depleted or faulty battery. Check the battery compartment of the remote and replace the batteries with fresh ones and see if that fixes the problem.

Some other reasons could include:

  • Range or interference problems. If you are too far away from the garage door or if there are obstructions between you and the garage door, the remote signal may not reach the receiver. Move closer to the garage door and ensure there are no physical obstructions blocking the signal.
  • Programming issues. It's possible that the remote control needs to be reprogrammed or synced with the garage door opener. Refer to the instruction manual provided by the manufacturer for the correct programming steps. Typically, this involves pressing specific buttons on the remote and the garage door opener in a specific sequence.
  • Faulty remote or receiver. If the remote control and batteries are in good condition, but the remote still doesn't work, it's possible that either the remote or the receiver in the garage door opener is faulty. In this case, you may need to replace the remote control or have a professional technician inspect and repair the receiver.
  • Electrical or wiring issues. Occasionally, electrical or wiring problems can cause issues with the remote control's functionality. It's best to consult a professional garage door technician to diagnose and resolve any electrical or wiring issues.
Why does my garage door keep popping back open?

Your garage door might keep popping back open because of the following:

  • Safety sensor obstruction
  • Misaligned or damaged tracks
  • Limit switch adjustment
  • Tension spring issues
  • Remote control or wall button malfunction

Feel free to call anytime and we can walk you through this process. You can also have us come by to service and repair your garage door or garage door opener.

Keep in mind your garage door and garage door opener should be serviced every year and half or two. Find out more about how an operator bracket can save your garage door.

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